Real photo of our own sample: white 11 oz ceramic mug printed with a brown dog's portrait

The Portrait Mug

$34.95
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Real photo of our own sample: white 11 oz ceramic mug printed with a brown dog's portrait
  • Real photo of our own sample: white 11 oz ceramic mug printed with a brown dog's portrait
  • The Portrait Mug
  • The Portrait Mug
  • The Portrait Mug
  • Real photo of our own sample: white 11 oz ceramic mug printed with a brown dog's portrait
  • The Portrait Mug
  • The Portrait Mug
  • The Portrait Mug
The Portrait Mug

The Portrait Mug

$34.95

Your pet's portrait on an 11 oz ceramic mug, plus the HD digital file · Free US shipping · Create yours ↓

🎄 Ordering for Christmas? Order by Dec 3 for the best chance — we email your proof within 2 business days.

Want the wooden ornament too? See the Portrait Gift Set — $49.95 launch price

Create your gift

1. Your pet's photo Your photo stays private and is never shown publicly.
Photo tips
  • Daylight or a bright room, no flash.
  • Eyes visible, ideally looking at the camera.
  • One pet, whole head in frame, not cut off.
  • The original photo: no filter, no screenshot, no heavy zoom.
We check every photo by hand before printing. If yours won't print well, we'll ask for another one.
Up to 14 letters.

Within 2 business days of your order, we email you a portrait proof — we send your mug to print only after you approve it.

Questions? Read the FAQ · Refund policy

Their portrait, every morning. An original portrait of your pet on an 11 oz white glossy ceramic mug, with their name, plus the HD digital portrait file.

We create your portrait in the style you chose and email you a proof within 2 business days. We send your mug to print only after you approve it.

Free US shipping. Made to order after you approve your proof. Delivery times are estimates, not guarantees.

How it works

From a phone photo to a gift they'll keep

  1. Upload a photo

    Any clear phone photo works. Pick a style and add their name. Your photo stays private.

  2. Approve your proof

    We create your portrait in the style you chose, check it by hand and email you a proof within 2 business days. Ask for a change or approve it — we send it to print only after you say yes.

  3. Made and delivered

    Your mug is made to order by our print partner after you approve the proof, then shipped free.

Free US shipping. Made to order after you approve your proof.

Original designs

Five portrait styles

Pick the one that feels like them. You choose it when you create your gift.

  • Classic style pet portrait example

    Classic

  • Sketch style pet portrait example

    Sketch

  • Pop style pet portrait example

    Pop

  • Retro style pet portrait example

    Retro

  • Holiday style pet portrait example

    Holiday

Examples made from a public-domain sample photo. Previews are watermarked.

Questions

What kind of photo should I use?

A sharp, well-lit photo with their whole head in frame works best. Phone photos are perfect. If your photo is too small for a crisp print, we'll tell you before we print.

Can I see the portrait before it's printed?

Yes. Your portrait proof is emailed within 2 business days after we receive your payment and a usable pet photo. You can ask for a change (one round of changes is included), and we send your mug to print only after you approve your design by email. If we don't hear back, we'll send you a reminder: your silence never counts as approval. If we still have no approval by day 21 after payment, we cancel your order and refund you in full.

How long does delivery take?

There are three steps. First, we email your portrait proof within 2 business days; production starts when you approve it. Then our print partner makes your mug, usually in 2–5 business days. Finally, US carrier transit time depends on your address. Your mug ships free, in up to 2 packages with separate tracking. These are estimates, not guarantees. If we expect a delay, we'll tell you and let you choose to wait or cancel for a full refund.

Will it arrive before Christmas?

We can't promise delivery by a specific date. Each mug is made to order: production starts only after you approve your proof, then our print partner's production and carrier times apply, and both run slower in December. Order and approve your proof early for the best chance; we'll share our latest estimate with your proof. Your HD digital portrait is emailed as soon as you approve your proof, so you'll always have something to give.

What is your return policy?

Every mug is made just for you, so we can't take back an item that matches the proof you approved just because you changed your mind. If anything arrives damaged, defective or misprinted, or your package is lost, contact us within 30 days of delivery (or of the estimated delivery date for a lost package). Include a photo when you can. We'll send a free replacement or give you a refund, whichever you prefer. This doesn't limit any rights you have under applicable law.

What happens to my photo?

Your photo is uploaded to private storage and used only to create your portrait. Our print partner receives the finished print files it needs to make your order. We never show your photo publicly or use it in our marketing without your written permission. Photos that aren't linked to an order are deleted automatically after 3 days. See our Privacy Policy for details.

Can I include two pets?

Not yet — each mug features one pet.

How big is the mug?

The mug is a white glossy 11 oz ceramic mug, about 3.8 in (9.6 cm) tall and 3.2 in (8.2 cm) wide, dishwasher and microwave safe.

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